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What will be the lawful basis of processing health information going forward?

No one in the health and care sector is immune from the changes that are coming into force in May 2018.
All providers will need to make sure they hold and use information in a way that is compliant with new data processing conditions.
We have written a short guide to give you an overview of the new GDPR regulations and how they compare to the current Data Protection Act. With regards to the use of CMS within your business, you need to update your polices to reflect:

  • An individual’s personal data will not be shared with a third party without prior consent
  • You obtain consent from both staff and residents to store personal data
  • You ensure your data is secure and confidential and all staff have their own login to access CMS. The database itself is secure and is password protected but you are responsible for user logins and passwords.
  • Data is not retained longer than needed and is deleted when no longer required
  • You are able to restore data in a timely manner in the event of a physical or technical incident
  • You regularly audit and test your processes.
  • You are registered with the ICO.
There are many resources out there to insure you are compliant.

We are also releasing our own GDPR strategy document to add to your records. This outlines out commitments to ensure that we are GDPR complaint by 25th May. 

Care Contracts - Are you breaking the Law?

After a recent investigation carried out by consumer watchdog, Which? It has been discovered that care homes are failing to provide important Terms & Conditions to residents and their families and may be breaking the law.

The decision to move into a Care home can be a gut wrenching experience and is often a difficult decision for a family to make.  It is important, when looking at the options, that individuals and their families are clear and know their rights before signing on the dotted line.

Due to the lack of funding and old fashion reforms, there appears to be a number of care homes’ breaching basic Terms & Conditions.  The government needs to make drastic changes within the social care industry and its funding before the system collapses, leaving our elderly generation to suffer.

Couples and Care Homes

These days its getting more difficult to place couples together in care homes due to different needs, limited space and rising costs.

Couples who have been married for many years find themselves living separate lives in different care homes, or one in a care home whilst the other still lives at home.  Trouble travelling for visits can mean they don’t see each other for weeks.

Even if a home is able to accommodate both parties they very often end up in separate rooms.

Around a quarter of care homes currently offer shared rooms.  The warmth and support of having a partner on hand can boost a person’s physical and mental state enabling them to live happier heathier lives.

There seems to be something very special about this generation of couples, many of which have been together for 60-70 years and have fought through adversity and their love for one another has kept them together.

When some couples were asked the success of their relationship it seems to be to keep it simple, compromise and have patience and understanding.

We would love to hear what you are doing to celebrate with your residents on Valentine’s Day. 

Please email your stories to   



Care Providers have your say on a national recruitment campaign in adult social care

Skills for Care is asking for feedback from across adult social care, to explore how a national recruitment campaign might work for the sector. 

They’re running an open scoping study to explore how a national recruitment campaign could help the sector attract the right people to take up adult social care roles, and want to hear from as many people as possible who are willing to share their knowledge and experiences.

The sector faces ongoing challenges to recruit and retain enough staff with the right skills and values, and Skills for Care analysis of the NMDS-SC suggests that vacancy and turnover rates remain high as the demand for services grows. Skills for Care estimates that there were around 345,000 people leaving their jobs every year – that’s over 900 every day – and approximately 90,000 vacancies at any one time.

Complete our online survey before 01 February 2018

The study is a response to the growing demand for social care services and the challenges associated with finding enough high quality people to work in them.

Skills for Care’s created a short online survey, that should take 10-20 minutes to complete and can be done individually or as a team. It’s open until Thursday 01 February 2018.

They want respondents to share their views and experiences about how to:

§         raise awareness and improve perceptions of the social care sector

§         help people understand whether a job in social care would be right for them

§         inspire people with the right values to want to work in adult social care

§         connect people, locally, to a vacancy, work experience or relevant training programme.

In the medium-term, it’s expected the campaign would provide an increased stream of quality applications to employers and education/ training providers, and in the long-term reduce vacancy and turnover, rates.

You can complete the online survey or sign up to a webinar to give your feedback. Find out more and book your place at


Source: Care Industry News 

Posted: 11 Jan 2018 01:15 AM PST

Money towards developing your employees


You could claim money towards developing your employees

If you’re an adult social care employer in England, you can claim the Workforce Development Fund (WDF) towards the costs of your employees completing adult social care qualifications, units and learning programmes.

If you’d prefer to read our leaflet, you can download it here.

If you are a learning provider, large national organisation (1000+ employees) or an employer led partnership, please visit the appropriate page. You can also read more about how the WDF has helped others.


The Workforce Development Fund (WDF) is funding from the Department of Health which is disbursed by Skills for Care. It’s a limited pot of money which funds qualifications, units and learning programmes to support the ongoing professional development of staff across adult social care in England.
Employers can claim back a contribution towards the costs of employees completing health and social care qualifications, units, Apprenticeships and learning programmes. Employers who directly incur costs for learning and development, such as course fees, can access the WDF to reclaim a contribution towards these costs.

Save an elderly person from loneliness this Christmas

As we batten down the hatches and become a little more reclusive during the winter months let's remember the 1.2 million older people who will suffer with chronic loneliness every year, only speaking with family or friends once a month or less.  Let's not forget the festive season is also fast approaching and many will spend the day alone.  A recent survey showed an estimated 500,00 older people will spend christmas day alone. 

At this time of year, there are many organisations and charities out there offering help and support during the season of goodwill.  They work tirelessly to ensure that as many people as poosible will enjoy a christmas dinner in the company of others.  So whilst we are celebrsting this Christmas, remember to check on elderly family, friends and neighbours, even invite them around for a mince pie and a movie!  I can guarantee they will be thrilled!!


In the uk the Samaritians can be contacted on 116 123 

Useful Links



Rather than sending Christmas Cards to you all, this year we have decided to make a donation to the Salvation Army who are campaigning to make people aware of loneliness this Christmas. Our donation will provide dinner and companionship for 80 lonely older people. 

If you would like more information or would like to make a donation click here 

Continue reading "Save an elderly person from loneliness this Christmas "

Is your flu jab up to date?

Its that time of year..... Have you vaccinated against Flu?

Flu can be one of the main causes of severe illness among vulnerable groups which include older people, pregnant women and people with already underlying health issues.

Flu is an unpredictable virus and can cause mild or unpleasant illness in most people.  For healthy people, most will recover within a week or two.  For the more vulnerable this can have serious implications. 

The Flu vaccine is offered free of charge to those at risk, this is to ensure they are protected against catching flu and developing more serious complications.

As a care worker you are also entitled to a flu jab if you are living in a long stay care home or other long stay care facility.  If you are in receipt of carers allowance, or are the main carer for an elderly or disabled person whose welfare is at risk... you too are entitled to a flu jab. 

Get yourself down to your local healthcentre and get vaccinated! Lets stay flu free!


Stay warm this winter!


Winter is fast approaching and it's time to pay attention to the elderley.  The winter months can affect the elderly making them prone to health issues such as chest infections, heart attacks and strokes during the cold weather. 

It's easy to reduce the risks inside and outside the home.  The temperature can drop dramatically and with a little preparation it is easy to keep them warm and well.

Age UK have some very useful advise and tips to help us battle through this winter.

Click here to find out more

Are your Fire Safety Processes up to date? 

Following the tragedy at Grenfell Tower we would like to remind you that you have a legal responsibilities under both the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 and the Regulattory Reform (Fire Safety) Order 2005 ('The Order') 

The Order requires a responsible person in the workplace to carry out a fire risk assessment.  You must pay particular attention to those at higher risk, for example those who suffer with mobility impairment or learning disabilities. The Order also includes a range of absolute duties ranging from providing information and training to employees, to ensuring that the premises and any equipment used for fire prevention are maintained by a suitable system of maintenance by a competent person. 

Recent Inspections carried out by CQC have identified fire safety issues, some of which have been escalated to the local fire authorities. Some of the issues include block fire exits, fire doors wedged open, escape routes used as storage areas and low awareness among staff of what to do in emergency situations. 

If you haven't already done so, now it the time to review fire safety processes at your registered premises to ensure that they are up to date, being followed and are being applied consistently in practice.