Baily House
Overall Rating: Outstanding
“Care plans were now in a new electronic format and information regarding people’s care needs and health were not always easily located. Following our inspection the provider confirmed to us that they had addressed this issue and improved their systems.”
“We looked at five people’s care records including medication administration records (MARs). We looked at two staff members’ records. We looked at records relating to the management of the service. These included accident and incident records, meeting minutes, and quality assurance records.”
Date of publication: 23 September 2019