Halcyon House

“Completing a review used to take us 2 hours; it's just 10 minutes using CMS, freeing up valuable time for care.”

Background & requirements

Halcyon House, in Formby, Merseyside, is part of the Abbeyfield Group and provides care for 31 frail and elderly residents who have a variety of complex needs, including patients affected by stroke.

AnnMarie Roberts has been the Matron of Halcyon House for the past 7 years and has overseen the introduction of Ablyss CMS to the home. “We met Ablyss at the Care Roadshow and were struck by how easy the system was to use”, explained AnnMarie.

Ablyss CMS was installed at Halcyon House in 2014 and AnnMarie trained the whole team together and then offered one to one training for those members of the care team who were nervous about using the new system.


“Now that everyone is up and running, the system really helps as it frees up so much time for staff”, explained AnnMarie. “We’ll be getting rid of the manual care plans altogether and, at inspection time, just print off the necessary information. That’s a massive step forward for us!”

“We’ve been impressed with some of the recent updates that Ablyss have made”. AnnMarie explained, “I encouraged the team members to ring Ablyss directly if they were experiencing any issues, and the support they’ve received has been excellent.”

AnnMarie concludes that the costs associated with buying CMS were easily outweighed by the benefits. “Our nurses are being paid to nurse and provide the care that’s needed. Completing a review used to take us 2 hours; it’s just 10 minutes using CMS. That’s freeing up valuable time for care.”

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