“It’s been revolutionary to find a system that is so amazingly simple to use, making our workload easier & quicker to complete.”
Background & requirements
Wentworth Court, in Cheltenham, is a 62 bed nursing home exclusively for people living with dementia, and is the first of its kind within Gloucestershire.
It was a lengthy and ambitious new build project for First Cheltenham Care Ltd. Commissioning Manager, Isla Meek oversaw the project from conception through to completion, and is now actively involved in this new fully operational care home.
Just one of Isla’s many roles was researching and approving a care management system that would be suitable for the requirements of their specialised nursing home. Having experience of a variety of care planning systems, a free demonstration confirmed that Ablyss CMS was the perfect choice for them.
Isla explained, “I really wanted a system built specifically for a nursing home. Everything else we saw was far too automated and I couldn’t see how they could produce person centred care plans, taking an individual’s traits and personality into account.”
“With Ablyss CMS, I could see straight away that it wouldn’t generalise our residents and would allow our nurses to use their intuition and experience in building a care package.”
Implementation was relatively straightforward and Isla attributes that primarily to Ablyss CMS being such a user friendly system. “The software came loaded with all of the assessments we could possibly need. We are a growing company and long term, as we acquire new sites, we wanted a system which would allow for easy transference of all our operational procedures and templates. Ablyss CMS offered us this potential.”
Having overseen many new builds, Isla recognises many of the teething problems faced in the early days of operation. “There are always safeguarding issues in new homes; new systems to implement, new staff members to train, and new policy and procedures to introduce. It’s common for care plans, assessments, and other records to be incomplete, and this can result in information being missed.”
“Ablyss CMS addresses that. Since day one, I have been able to keep a Quality Assurance record and thoroughly audit the usage of the system. All of the reports I need are easy to locate and I have all of the information to ensure that no one, and nothing, is ever overlooked.”
When talking about Ablyss CMS, Isla and all of her team speak most highly about the relationship they have built with the Ablyss team, and the on-going support they receive. “Ablyss are great to work with. Since we took on CMS, they have been there to help us every step of the way. Their after sales support is second to none!”